Privacy Policy

1. Who We Are

Mogas Design Ltd is a UK-based gas engineering consultancy. Our registered office is at 5th Floor, 167–169 Great Portland Street, London, W1W 5PF. When we refer to “we”, “us” or “our” in this policy, we mean Mogas Design Ltd.

For data protection enquiries, contact us at [email protected].

2. Information We Collect

We may collect and process the following personal data:

• Contact form submissions: Name, company, email address, phone number, project type and message content.
• Email correspondence: Information you provide when you contact us by email.
• Usage data: Anonymised analytics data including pages visited, time on site, browser type and referring URL.
• Cookies: Essential and functional cookies as described in our Cookie Policy.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide engineering consultancy services.
• To send project-related communications.
• To comply with our legal and regulatory obligations.
• To improve our website and services.
• To protect against spam and abuse (via Cloudflare Turnstile).

4. Legal Basis for Processing

We process your personal data under the following lawful bases (UK GDPR):

• Legitimate interest: To respond to business enquiries and manage client relationships.
• Consent: When you voluntarily submit information via our contact form.
• Legal obligation: Where we are required to retain records for regulatory purposes.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Resend: Our email delivery provider, to process contact form submissions.
• Cloudflare: For website security, performance and bot protection.
• Vercel: Our website hosting provider.
• Legal authorities: Where required by law.

6. Data Retention

We retain contact form submissions and correspondence for up to 24 months after the last interaction, unless a longer retention period is required for legal or regulatory purposes. Analytics data is anonymised and retained indefinitely.

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to processing of your data.
• Request restriction of processing.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encrypted data transmission (TLS/SSL), secure hosting infrastructure and access controls.

9. International Transfers

Your data may be processed outside the UK by our service providers (Vercel, Resend, Cloudflare). These providers maintain appropriate safeguards including Standard Contractual Clauses approved by the UK Information Commissioner's Office.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.